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Assessing Knowledge Management Processes in the Public Sector

A case study in a provincial government department in South Africa
by Shanil Haricharan - Sold by Dodax EU
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£40.99
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Shanil Haricharan Assessing Knowledge Management Processes in the Public Sector
Shanil Haricharan - Assessing Knowledge Management Processes in the Public Sector

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£40.99 incl. VAT
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Delivery: between 2021-03-10 and 2021-03-12
Sales & Shipping: Dodax EU

Description

The knowledge-intensive economy implies a need for faster adaptation to an accelerated change in the environment of public policies and service delivery. The Department of Economic Affairs, Agriculture and Tourism (DEAAT), in the Provincial Government: Western Cape, is responsible for the implementation of the Cape Online programme, through the creation of structures, systems and processes that support e-government. This book assesses the knowledge management processes creation, sharing, application and retention in the DEAAT to determine its readiness for knowledge management initiatives. The research findings indicate an overall moderate level of readiness for knowledge management with the key inhibitors being the bureaucratic structure and organisational culture. A framework for the implementation of knowledge management initiatives is proposed.

Contributors

Author Shanil Haricharan

Author Roland Moollan

Product Details

DUIN 220PUF67T1H

GTIN 9783838339078

Language English

Pages 76

Product type Paperback

Dimension 8.66 x 5.91 x 0.16  inches

Product Weight 4.16 ounces

£40.99
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