Research and Theory on Strategic Communication Skills - Humour and Teamwork in Business Negotiations

by Vuorela, Taina Helena
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Vuorela, Taina Helena Research and Theory on Strategic Communication Skills - Humour and Teamwork in Business Negotiations
Vuorela, Taina Helena - Research and Theory on Strategic Communication Skills - Humour and Teamwork in Business Negotiations

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Description

Negotiating is a basic human activity. It is also the essence of sales transactions. However, negotiating is clearly not reserved for just salespeople; it is something that we all do daily while managing relationships between ourselves and others. Learning negotiating skills is thus essential for success, both in corporate as well as private contexts. Yet, teaching such skills is surprisingly infrequent even in business schools. This book reports on a series of three studies on business negotiation skills and their instruction. It argues that teamwork and humour have significant strategic potential in negotiation processes and should therefore not be ignored in the instruction of negotiating in business. The analysis sheds light on the different strategic uses to which teamwork and humour are put in an authentic international business negotiation case. The book can be recommended to business professionals who deal in the ever more complex communication arena of our globalising planet as well as teachers of business communication, or anyone else who is interested in improving their negotiation and communication skills.

Contributors

Author:
Vuorela, Taina Helena

Further information

Biography Artist:
Vuorela, Taina Helena
Taina H. Vuorela, PhD: Studied International BusinessCommunication at the Helsinki School of Economics. PrincipalLecturer at the Oulu University of Applied Sciences, Finland.Helsinki School of Economics, ACTA UNIVERSITATIS OECONOMICAEHELSINGIENSIS, A-261
Language:
English
Number of Pages:
124
Media Type:
Softcover
Publisher:
LAP Lambert Academic Publishing

Master Data

Product Type:
Paperback book
Release date:
11 October 2010
Package Dimensions:
0.218 x 0.15 x 0.014 m; 0.2 kg
GTIN:
09783838300900
DUIN:
IH36L1RJ10F
Manufacturer Part Number:
3838300904
£51.99
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